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Exercise "Hotel complaint", created by tizeph (a free exercise to learn English):
Results of the 2 830 people who have taken this test:
Average mark: 70 / 100 Share
Latest member with a 100/100 (perfect mark): biscotte92 / FRANCE, on Wednesday 21 June - 09:50:
"Good exercise! Thank you so much! :)"
They got a perfect mark
Stats (2829 candidates)
Question 1 passed: 77.3 %
Dear Sir/Madam,I wish to lodge a complaint about a holiday we took at your hotel recently. First of all, your advertisement promised us 'huge, luxurious bedrooms'. Our room * (be) very small
Question 2 passed: 70.8 %
and the beds * (be) uncomfortable.
Question 3 passed: 69.7 %
As a result, we * (sleep) very badly for the whole time we were there.
Question 4 passed: 67.7 %
We * (be) not at all happy with your so-called 5-star restaurant.
Question 5 passed: 76.2 %
The quality of the food * (be) very poor
Question 6 passed: 64.8 %
and the meals * (be) always the same.
Question 7 passed: 69 %
We * (speak) to the catering manager on our third day at the hotel
Question 8 passed: 75.4 %
and he * (promise) us he would make some changes,
Question 9 passed: 69.4 %
but he clearly (do) * not do anything about it while we were there.
Question 10 passed: 67.8 %
Your advertisement * (describe) a 'beautiful sandy beach'. It was covered with seaweed, dead jellyfish and rubbish which is certainly not our idea of a beautiful beach.
Question 11 passed: 73.4 %
However, the weather * (be) so bad that we could not have sat on the beach anyway;
Question 12 passed: 62.4 %
it * (rain) every day.
Question 13 passed: 73.3 %
We also * (have) a few unpleasant experiences with your staff.
Question 14 passed: 60.4 %
Some of them * (be) very rude
Question 15 passed: 61.6 %
and one of them even * (shout) at us when we left our bedroom light on one evening. We look forward to receiving an apology and compensation. Yours sincerely,Margaret and John Walker
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