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    Learn English > English lessons & exercises > Vocabulary: Customer Service > Stats updated every 4 hours
    To go back to the exercise

    Exercise "Vocabulary: Customer Service", created by here4u (a free exercise to learn English):
    Results of the 6 466 people who have taken this test:
    Average mark: 81 / 100 Share


    Latest member with a 100/100 (perfect mark): dk11 / FRANCE, on Thursday 27 December - 22:52:
    "Thanks a lot"


    They got a perfect mark


    Stats (6465 candidates)
    Question 1 passed: 87.8 %
    1. « I really hate Consumer Service *; you can overhear the other assistants explaining things and you feel like one in a crowd...

    Question 2 passed: 91.5 %
    I much prefer *. »

    Question 3 passed: 91 %
    2. In a hotel: - «Oh dear! No hot water in your room? Sorry, sir! *. »

    Question 4 passed: 74.1 %
    - «Your kettle isn’t working? * and we’ll send room service with a complimentary hot beverage of your choice in the meantime.»

    Question 5 passed: 86.9 %
    3. Speaking to a Supervisor: « * about that unpleasant situation.

    Question 6 passed: 81.2 %
    *. It helps us perfect our service. »

    Question 7 passed: 84.8 %
    « Of course, *.

    Question 8 passed: 79.7 %
    * you again...»

    Question 9 passed: 60.8 %
    4. «Thanks a lot! That solution has * ! »

    Question 10 passed: 75.6 %
    " *.

    Question 11 passed: 82.9 %
    We love * ! »


    Click here to go back to the exercise: Vocabulary: Customer Service

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