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At the hotel

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English exercise "At the hotel" created by woodyrun with The test builder. [More lessons & exercises from woodyrun]
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OK ! I don't need my passport now, so keep it and I'll get it later. Thank you, Sir, I need it to put your details into our computer. My name is Robinson. That will be fine, thank you. Do you need any help with your luggage? Oh yes please for it is quite heavy, thanks ! Ah yes, Mr Robinson. Would you like a smoking or non-smoking room? Would you mind showing me your passport? Non-smoking, please. Yes, I'd like to check in, please. Here it is. Can I help you, Sir? Certainly Sir, could I have your name please?