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At the hotel

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English exercise "At the hotel" created by woodyrun with The test builder. [More lessons & exercises from woodyrun]
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My name is Robinson. Can I help you, Sir? That will be fine, thank you. Do you need any help with your luggage? Thank you, Sir, I need it to put your details into our computer. Would you mind showing me your passport? Certainly Sir, could I have your name please? Ah yes, Mr Robinson. Would you like a smoking or non-smoking room? Non-smoking, please. Yes, I'd like to check in, please. Oh yes please for it is quite heavy, thanks ! Here it is. OK ! I don't need my passport now, so keep it and I'll get it later.