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At the hotel

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English exercise "At the hotel" created by woodyrun with The test builder. [More lessons & exercises from woodyrun]
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Here it is. Ah yes, Mr Robinson. Would you like a smoking or non-smoking room? Oh yes please for it is quite heavy, thanks ! Can I help you, Sir? OK ! I don't need my passport now, so keep it and I'll get it later. Would you mind showing me your passport? Non-smoking, please. Yes, I'd like to check in, please. That will be fine, thank you. Do you need any help with your luggage? Thank you, Sir, I need it to put your details into our computer. My name is Robinson. Certainly Sir, could I have your name please?